Today is the day!
It's time to collect your keys and head to your new home. If you are picking up your keys from our office, this is how you can open your safe/lock box. (If you have been given instructions to collect your keys with our partner KeyNest, you can ignore this article).
Now that you have made all of your payments and have arrived in the city you are going to be living in, you will need to follow the instructions in the email we have sent you, which is entitled, "Your keys will be ready for your check in !" (Check your spam folder if you cannot find it).
Head to the address specified in this email. The small safes/lock boxes will be located next to the agency, as described in our email.
Find the number of the safe/lock box that has been written in your email. They will look like the photo below
- Enter the code that we have given you and open the safe/lock box as shown in this video
- Make sure to close the safe once you have picked up your keys and scramble the code
Congratulations! You have just picked up your keys! We hope your move into the apartment goes smoothly!