This article is relevant for all objects initially present on your inventory, which means to say all of the objects which should be present in your apartment.
If you have broken something in the apartment, the object will have to be replaced as it has an impact on the comfort of present and future tenants.
Here are the steps to follow if you have broken something in your apartment:
- Take a picture of the broken or damaged object.
- Send it with an explication of the situation to our technical team via the address firstname.lastname@example.org
- The technical team will inform you of the steps that need to be taken and potential solutions to replace this object. Depending on the situation, this may be at your expense. We will give you the exact details of the model number for the replacement.
- If there are any broken objects when you check out of the apartment or during technical maintenance work, the price charged will be more than the retail price. It will include both the price of the object and the transport/installation costs.