A booster or TP-Link is occasionally used to provide a better WiFi connection in rooms that located further away from the main router.
Please find below the most common reference used in our apartments :
The password of your booster, as well as its network name, can both be found in the article concerning your apartment, which was sent through to you in the email you received to pick your keys up at the beginning of your stay.
During your stay in the apartment, we recommend that you do not disconnect or restart your booster without first checking with our support team.
Here are several issues that you could well encounter during your stay, and potential ways you might be able to resolve them.
You are connected to the booster, but you do not seem to have an internet connection
- Check with your roommates if they have internet, if they do not, the problem is coming from the router. You can contact our support team for help with this issue
- Check if the main part of the booster (which is connected to the router) has been unplugged or plugged on a extension cable (it has to be plugged directly into a wall socket)
You are unable to connect with the password that you have
- In some apartments, there might be several boosters. In this case, make sure to check which booster is meant for your room and double-check its password in the apartment's article.
- Your booster will complete regular automatic updates. During the update time, which generally last for a few hours, you will not be able to connect to it and you will receive the error message : "wrong psw"
You have reset your booster and the password has changed
Please get into contact with us via email@example.com
Below the instructions of the references we bring the most in our apartments :